Legal

Terms of use

The ground rules for using FairlyFam, in plain words. A draft for our testers.

Draft — pending legal review. This page is a plain-language placeholder. It is not yet a binding legal document and will be replaced before FairlyFam launches.

Who we are

FairlyFam is made by ThinkFleet. In these terms, “we” means ThinkFleet and “you” means the person using FairlyFam.

Who can use FairlyFam

  • You must be 13 or older to have an account.
  • Teens (13–17) join a family only with an invitation and a parent or guardian's approval, and the guardian chooses which features they can use.
  • Families and circles are invitation-only. An adult approves every join.

Your content

What you add stays yours. You let us store and show it to the people you share it with, only so FairlyFam works. We don't use it for advertising, and we don't use your family's content to train AI models.

Be kind: what's not allowed

FairlyFam has chat, posts and photos, so everyone has to play fair. Don't:

  • harass, bully, threaten or impersonate anyone;
  • post sexual content, violence, hate, or anything that exploits children;
  • share someone else's private information without their permission;
  • try to get into a family or circle you weren't invited to, or break FairlyFam.

Anyone can report a message, post or photo, and block a person. We review reports and may remove content or close accounts that break these rules, and report illegal content to the authorities where the law requires it.

The assistant

Ask FairlyFam suggests drafts. They can be wrong, so check them: nothing is saved or sent until you confirm it, and you're responsible for what you confirm.

Money

FairlyFam doesn't move money. The allowance ledger is a record your family keeps, not a bank account or a payment service.

Plans and devices

There will be a free plan and a paid Plus plan. Prices, billing and refunds will be set out here before anything is charged. The Family Display and Grandparent Frame will have their own terms when they're available.

Testing

During testing (TestFlight, Google Play testing and the private beta), features may change or stop working and data may need to be reset. Please don't rely on FairlyFam for anything urgent or safety-critical, and contact emergency services directly if someone is in danger.

Ending

You can delete your account at any time from the app's Privacy & Safety Center. We may suspend accounts that break these terms.

Contact

Questions about these terms: support@fairlyfam.com.