FAQ
Frequently asked questions
Short, honest answers. If yours isn't here, it may not be decided yet: ask us at support.
When can I get FairlyFam?
The iPhone and Android apps come first, starting with a small private beta. Join the waitlist and we'll email you when you can download it. The Family Display and Grandparent Frame follow the app.
What does “who's got it” mean?
Every responsibility in FairlyFam has an owner, who keeps track of it, and a doer, who does the task. They can be the same person or not. Handing something over needs the other person to say yes, so nothing gets dropped on anyone and nothing quietly falls through the gaps.
What is the “mental load”?
It's the invisible work of running a home: noticing what needs doing, remembering it, planning it, arranging it and checking it got done. FairlyFam makes that work visible and lets the family share it, not just the chores at the end of it.
How much will it cost?
There will be a free plan for the whole family and a paid Plus plan. We'll confirm what's in each and the price before launch. Neither plan has ads.
Who can have an account?
Adults, and teens aged 13 to 17. Nobody under 13 can have an account. A teen joins their family with an invitation and a parent or guardian's approval, and the guardian chooses what the teen can use.
Teen accounts open after a legal and safety review, so they may arrive after adult accounts. More on children and teens.
Does FairlyFam track my location?
No. The app never asks for your location and has no location sharing. The weather card uses a town you type, and location data is removed from every photo. “I'm home” is a button you tap, not a tracker.
What does the assistant do with my information?
Ask FairlyFam turns plain words, forwarded emails and photos of flyers into drafts. It can't save, send or buy anything; a person confirms every change. Names, emails, phone numbers and addresses are replaced with placeholders before anything reaches the AI model, and your family's content is never used to train it.
How do people join my family?
An adult creates an invitation and shares a code, link or QR code. Using it only creates a request: an adult in the family approves every join. There's no way to search for or discover families or people.
Does the app handle money for allowances?
No. FairlyFam keeps an allowance ledger so everyone can see what's been earned and paid, but no money moves in the app and it never asks for bank or card details.
What is the Family Display?
A touch screen for the kitchen wall or counter that shows today, the week, everyone's chores, lists and meals, and who's picking up. It pairs with your family in the app, and a parent PIN guards anything that changes plans. We're finishing a Raspberry Pi kit; any screen with a modern browser will also work.
What is the Grandparent Frame?
A photo frame for someone you love who lives elsewhere. You choose exactly which photos, events and countdowns it shows, and can remove anything instantly. Grandma can heart a photo to see it more often, or hide it.
Do you show ads or sell data?
No and no. The app has no advertising, analytics or crash-reporting SDKs. Read our privacy & safety principles.
Can I get my data out, or delete my account?
Yes, both from inside the app: Settings → Privacy & Safety Center. You can also email support@fairlyfam.com.